Privacy Policy

1. Information we collect and why

• Phone number and sign-in records: to send a one-time password (OTP), authenticate your account, and help prevent misuse.
• Profile information: details you choose to provide, such as a display name, photo, bio, and language preference, to create your profile and support conversations. Your displayed profile is visible to people you interact with.
• Chat and call metadata: participants, timestamps, call duration, and session or delivery status, to operate conversations, calculate paid call usage, handle disputes, and investigate reports. Metadata is information about an interaction, rather than its audio or video.
• Wallet and payment records: coin purchases, balances, spending, gifts, transaction references, amounts, and payment status, to operate the coin wallet and reconcile payments.
• Partner information: verification details, earnings records, and bank payout details needed to verify partners and pay their earnings. The exact verification documents and providers must be confirmed before launch.
• Support and safety reports: information you send us, including messages or screenshots you submit, to respond to requests, moderate abuse, and resolve complaints.

2. Messages, calls, and permissions

Messages you send are delivered to the other participant. Audio and video must be transmitted to provide calls. Microphone and camera permissions are needed for the relevant call features; you can manage them in your phone’s settings.

To confirm before launch: whether message content is stored, how long it is kept, whether audio or video is recorded, what moderators can access, and which communication providers handle it. This draft makes no promise of end-to-end encryption, unrecorded calls, or confidential access beyond the confirmed implementation. Any recording must be clearly disclosed and use the permissions and consent required by law.

3. Payments through Razorpay

Payments are processed by Razorpay. Razorpay handles the payment information you provide at checkout under its own Privacy Policy and Buyer Privacy Notice. Mannva uses payment references and transaction status to credit coins and resolve payment issues. Do not send card details, CVVs, UPI PINs, or OTPs to our support email.

The final policy must confirm exactly which payment fields Mannva receives or stores through its Razorpay integration.

4. Who receives information

Information needed to run the app may be processed by service providers for phone OTP delivery, hosting, chat and calls, payment processing, partner verification, and bank payouts. The final policy must identify the providers actually used and the data sent to each. Information may also be disclosed when legally required or necessary to investigate fraud, abuse, or safety incidents.

Other participants receive the profile and conversation content you share with them. Please avoid sharing sensitive personal or financial information during conversations. Any advertising, sale of personal data, or additional sharing must be confirmed and disclosed before it takes place.

5. Storage, retention, and security

The intended approach is to keep information only for its stated purpose or a required legal, accounting, fraud-prevention, or dispute-resolution period, then delete or anonymise it. Actual retention periods, backup deletion, storage locations, and any international transfers must be documented in the final policy.

Security measures must be appropriate to the information handled and verified before launch. No service can guarantee absolute security; this draft does not certify Mannva’s technical safeguards.

6. Your choices and requests

Contact founder@mannva.in to ask about your data, request access or correction, request account or data deletion, withdraw consent, or raise a privacy complaint. We may need to verify that the account is yours. Some information may need to be retained for legal obligations or unresolved transactions; any applicable limits should be explained in the response.

Withdrawing information or permissions needed for a feature may prevent that feature from working. The final policy must explain the applicable rights, response timelines, grievance process, and age or parental-consent requirements under Indian law.

7. This website and the waitlist

These static pages contain no tracking scripts, analytics, cookies, or signup database. The “Join the waitlist” link opens your email app. We receive your email address and whatever you choose to send, and use them to manage your waitlist request and respond about Mannva. You can ask to leave the waitlist by email. Hosting and email providers may process technical logs and correspondence under their own policies.

8. Indian jurisdiction, changes, and contact

This draft is intended for an India-focused service. The final policy and privacy disputes will be subject to applicable Indian law and the jurisdiction of competent Indian courts and authorities, without limiting statutory rights. Legal review should cover the Digital Personal Data Protection Act, 2023 and rules or other requirements applicable when the app launches.

When the policy is finalised or materially changed, Mannva should publish a dated version and provide any required notice or consent process. For now, the contact for privacy questions and grievances is founder@mannva.in. The operator’s legal name, address, and required grievance contact details must be added before adoption.